Cabtivia Privacy Policy – Your Privacy & Data Protection

Cabtivia Privacy Policy – Introduction

Welcome to Cabtivia. This Cabtivia Privacy Policy explains how we handle personal information when you visit Cabtivia.com , contact our team, submit a cab booking enquiry or use our taxi and outstation cab services.

Cabtivia respects the privacy of its customers and aims to handle personal information responsibly. We collect and use information primarily to respond to enquiries, arrange requested journeys, provide customer support, improve our website and operate our travel services.

What Information Does Cabtivia Collect?

To provide Cabtivia cab booking and customer support services, we may collect information that you voluntarily provide when contacting us or requesting a journey.

Personal Information for Cab Booking

• Name or customer name
• Mobile or telephone number
• Email address, where provided
• Pickup location
• Destination or drop location
• Travel date and preferred time
• Preferred cab or vehicle type
• One-way, round-trip or outstation travel requirements
• Other information voluntarily provided during an enquiry

Technical Website Information

When you browse the Cabtivia website, certain technical information may also be collected automatically by hosting, security, analytics or website technologies. This may include browser type, device information, IP address, approximate location, pages visited, referral information and general website usage information.

How Cabtivia Uses Your Personal Information

The information collected through Cabtivia cab booking enquiries and website interactions may be used for legitimate service, communication and operational purposes.

Cabtivia does not intentionally collect personal information for purposes unrelated to the services, communications or legitimate operations described in this Cabtivia Privacy Policy, except where required or permitted by applicable law.

Cab Booking Information & Travel Details

When you request a Cabtivia taxi or outstation cab, we may need journey information such as your pickup point, destination, travel date, travel time and preferred vehicle type.

This information helps Cabtivia understand your requirements and provide an appropriate travel solution.

If you are planning an outstation journey, you can also explore our Outstation Cab Service page for more information about our travel solutions.

Customers travelling on popular routes can also explore our Delhi to Haldwani Cab Service page.

Cabtivia Phone & WhatsApp Booking Privacy

Cabtivia may provide customer support and cab booking assistance through telephone calls and WhatsApp. When you contact Cabtivia through these channels, information that you voluntarily provide may be used to respond to your enquiry, arrange your journey and provide customer support.

If you choose to use WhatsApp, WhatsApp's own privacy practices and terms also apply to your use of that platform. You can review the official WhatsApp Privacy Policy before using WhatsApp to contact Cabtivia.

Cabtivia Cookies, Analytics & Website Technologies

The Cabtivia website may use cookies and similar technologies to provide a better browsing experience, remember preferences, understand website usage and improve website performance.

Why Cabtivia May Use Cookies

• To support essential website functionality.
• To understand website traffic and visitor behaviour.
• To improve page performance and website usability.
• To measure the effectiveness of website content and marketing.

Depending on the technologies installed on the website, analytics or advertising platforms may process certain technical information according to their own policies.

You can generally control cookies through your browser settings. Disabling some cookies may affect certain website functionality.

Does Cabtivia Share Your Personal Information?

Cabtivia does not sell customer personal information as a general business practice.

Information may be shared where reasonably necessary to provide a requested service, operate our website, communicate with customers, process transactions, maintain technical systems, protect our business or comply with applicable law.

Cabtivia Service Providers

Depending on the service and technology used, relevant information may be processed by hosting providers, technology providers, communication platforms, payment processors, analytics providers or other service providers involved in operating Cabtivia's website and services.

We aim to ensure that information shared for operational purposes is handled only for legitimate business or service requirements.

Cabtivia Online Payments & Payment Information

If Cabtivia provides online payment functionality, payments may be processed through a third-party payment gateway or payment service provider.

Payment providers may process sensitive payment information such as card, banking or other transaction credentials directly according to their own security and privacy practices.

Cabtivia may receive limited transaction information needed to identify or confirm a payment, but customers should review the privacy policy and terms of the applicable payment provider before completing an online transaction.

Cabtivia Data Security & Customer Information Protection

Cabtivia takes reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure or destruction.

We use appropriate administrative, technical and operational practices based on the nature of the information and the way it is processed.

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while Cabtivia works to protect information, absolute security cannot be guaranteed.

How Long Does Cabtivia Keep Customer Information?

Cabtivia may retain customer information for as long as it is reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, responding to disputes, preventing misuse and meeting applicable legal, accounting or operational requirements.

When information is no longer reasonably required, it may be deleted, anonymized or securely disposed of, subject to legal and legitimate business requirements.

Your Rights Under the Cabtivia Privacy Policy

Depending on applicable law, you may have rights concerning personal information that Cabtivia holds about you.

To submit a privacy-related request, contact Cabtivia using the details provided in the Contact Cabtivia section. We may need to verify your request before taking action.

Third-Party Websites, Links & Services

The Cabtivia website may contain links or integrations to third-party websites and services. These may include communication platforms, mapping services, analytics tools, payment providers, social platforms or other external technologies.

Third-party services operate under their own privacy policies and terms. Cabtivia does not control the privacy practices, security or content of external websites.

Important External Privacy Resources

Explore Cabtivia Services & Travel Information

The Cabtivia website provides information about our taxi, outstation and travel services. You can explore the following internal pages before making a booking or contacting our team.

Children's Privacy

Cabtivia's website and taxi services are intended for general customers and are not specifically directed toward children. We do not knowingly request personal information from children for purposes unrelated to providing legitimate services.

If you believe that a child has unnecessarily provided personal information to Cabtivia, please contact us so that we can review the matter and take appropriate action where required.

Changes to the Cabtivia Privacy Policy

Cabtivia may update this Privacy Policy from time to time to reflect changes in our taxi services, website functionality, technology, business practices or applicable legal requirements.

When changes are made, the updated version will be published on this page with a revised update date. We recommend checking this page periodically if you regularly use Cabtivia services.